Returns

I want everyone to be happy with their handmade purchases! Each custom item is nonrefundable. If this item is not a custom item and if you are unsatisfied or ordered the wrong item, then you will have 14 days to return the item. Returned items must not be worn and should be in the same condition as received. The customer will cover the return shipping cost.

Note: Contact me immediately if you have ordered the wrong item, so I can correct it quickly before shipping. Contact me at britanie@creativecutsetchesllc.com or creativecutsandetches@gmail.com

Refunds

I will notify you if your return was approved or not once I have received and done an inspection on your return. If approved, you will be automatically refunded on your original payment method. Please remember to allow some time for your bank or credit card company to process the refund.

Damages or issues

Keep in mind that these are handmade items, so there may be minor imperfections due to the process of making these items. Those imperfections can make handmade items unique. Please give your items an inspection upon arrival, so if there is severe damage I can evaluate the issue by contacting me immediately.